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What to do when your aibo needs a repair
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aibo Community Hub Team
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March 23rd, 2022

Having issues with your aibo?

Click here to contact our customer service team. When you contact the service team you have the options to live chat, text with an agent or call them.

Hours of operation for the Customer Service Team

Monday-Friday 9:00am-9:00pm EST
Saturday-Sunday 10:00am-8:00pm EST

When you receive a reference number from this team, please have it accessible on future communication.

Sending aibo for repair